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Status Disclosure

Colchester Car Store is authorised and regulated by the Financial Conduct Authority, FRN: 935963. All finance is subject to status and income. Written Quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.
We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. The nature of this commission is as follows: we receive a commission based on a percentage of the total amount of finance taken by the customer. You can request for us to disclose the amount of any commission received.

What can you do if you wish to complain about our services?

  • Write to us at: Complaints, Colchester Care Store, Spring Lane, Eight Ash Green, Colchester, Essex, CO6 3QE. 
  • Email: colchestercarstore@gmail.com
  • Telephone: 01206 982162

If after making a complaint you are still unhappy and feel the matter has not been resolved to your satisfaction you can contact the Financial Ombudsman Services (FOS complaint.info@financial-ombudsman.org.uk). 

If you require further information then please contact us by telephoning us or emailing us on above details. 

FCA No. 935963